pronto.Privacy
Last updated:
Who is responsible
Lovetere IT makes Pronto and is responsible for this page. Lovetere IT · KvK 81736207 · VAT NL003596289B44 · info@lovetere.it.
Registered address (KvK): Hanedoesstraat 8, 2597 XG 's-Gravenhage, the Netherlands. Not a visiting address; contact is by email at info@lovetere.it.
In short
Pronto does not collect any personal data. There is no account, no analytics, no advertising and no tracking. What you enter stays on your device.
What you enter in the app
Your household (how many adults, children, babies and pets, and the answers you give about them), any personal needs you choose to tell Pronto (for example daily medication, glasses or hearing aids), what you already have, expiry dates, your shopping list, your household plan (contacts, meeting places) and your settings are stored only on your device. We never receive them. Pronto works fully offline.
Sync between your own devices
On iPhone and iPad you can choose to keep this information in step between your own devices with iCloud. Your household and personal-needs answers then travel in your iCloud account, under Apple's terms, and we cannot read them. Your household plan, with other people's names and numbers, is never synced: it stays on the device where you made it. You can turn sync off in the app's Settings. On Android, Pronto has no internet access; if you use Android's own device backup, your phone may include Pronto's data in that backup, under Google's terms.
Reminders
Expiry and kit-check reminders are scheduled on your device. Nothing is sent to us or to any server to make them work.
Official guidance in the app
The lists come from official sources (in the Netherlands the NCTV booklet Bereid je voor op een noodsituatie and Denk vooruit; in Italy the Dipartimento della Protezione Civile). Opening a source link leaves the app and goes to that website, which has its own privacy policy.
When you write to us
When you write to info@lovetere.it we receive your email address and your message, and use them only to answer you (GDPR art. 6(1)(b) and (f)). They stay in our mailbox, at our mail provider, until your message is answered and at most twelve months. We do not pass them on.
This website
Our hosting server keeps standard access logs, with IP addresses, for operational security. They are deleted within 14 days. This site has no analytics, no advertising and no cookies.
Children
Pronto is meant for adults preparing their household. It collects no data from anyone, including children.
Deleting your data
Because the app's data stays on your device, you can delete it at any time with “Start over” in Settings, or by deleting the app.
Changes
If this ever changes, we update this page and the date above before the app changes.
Your rights
You have the right of access, rectification, erasure, restriction and objection regarding your data. To use any of them, write to info@lovetere.it.
You also have the right to complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens.