pronto.

Support

Questions, a problem, or an idea? Write to info@lovetere.it. We usually answer within two working days.

Common questions

Where do the amounts come from?

From official guidance for your country, quoted with its source in the app under “Where this comes from”. Items the guidance names without an amount say so; Pronto's own suggestions are labelled as suggestions.

Do I need an internet connection?

No. Pronto works fully offline, also during an outage.

Can I use it on more than one device?

On iPhone and iPad, turn on iCloud sync in Settings to keep your devices in step.

I don't get reminders

Check that notifications for Pronto are allowed in your phone's settings, and that reminders are on in Pronto's Settings.

How do I delete my data?

Use “Start over” in Settings, or delete the app. Nothing is stored anywhere else. See Privacy.

In an emergency

Pronto helps you prepare; it is not an emergency service. In an emergency call 112 and follow the instructions of the authorities.